Privacy policy

1. Information you provide

The consultation form asks for your name, phone number, apartment area or city, apartment size and required service. You may also provide an email address, design approach, approximate budget, style preferences, requirements and timeline.

We do not ask for payment card details, passwords, national identity documents or sensitive personal information through this form. Please share only what is needed to discuss your design.

2. You choose how to enquire

Typing into the form does not automatically send your apartment details to IVBD. The website does not save those details to a website database or browser storage.

Contact channels are currently being updated. The displayed WhatsApp number, XXXXXXX, is a placeholder. Enquiry sending is not active; “Save a copy” creates a text file on your device without sending the brief to IVBD.

• Save a copy: creates a text file on your device. You decide whether to share it.
• WhatsApp, when available: opens WhatsApp with a prepared message. You review and send the message there. Opening the link also passes the prepared text to WhatsApp.
• Facebook, when available: opens our Facebook Page and attempts to copy your brief to your device’s clipboard. You paste it into the Page’s Message option and send it yourself. If clipboard access is unavailable, a selectable copy appears on this website.
• Email, when available: opens your email app with a prepared enquiry for you to review and send.

WhatsApp, Facebook and email providers handle information under their own policies. Their services may process information outside Bangladesh. See the WhatsApp privacy policies and Meta privacy policy.

3. How enquiries are used and shared

When you send us an enquiry, we use the information to respond, understand your apartment and preferences, prepare a proposal and coordinate any design service you agree to.

Access is limited to the people handling your enquiry and agreed services. Relevant project information may be shared with designers working on your project, communication providers and service providers needed to deliver the service. We do not sell enquiry information or use this form to subscribe you to marketing.

Information may also be retained or disclosed where required by applicable law or necessary to resolve a dispute concerning the service.

4. Storage, retention and security

Unsent form details are held in the open page. Your browser may independently restore form entries or keep autofill information according to its settings. Downloaded briefs remain on your device until you delete them; copied text remains on your clipboard until replaced or cleared.

Messages you send are stored in the relevant communication service and any records needed to handle your enquiry or agreed project. We keep received information for as long as needed for those purposes and any applicable record-keeping obligations, then delete or anonymise information no longer needed.

The hosted website uses HTTPS. Access to received enquiry information should be limited to authorised people involved in the service. Please use a private device when preparing a brief containing personal details.

5. Cookies, analytics and hosting

This website keeps one flag in session storage so the loading screen and opening animation play once per tab. It contains no personal or enquiry information. IVBD’s website code does not set cookies, run advertising pixels or load third-party analytics. Images, scripts and styles are served with the website; no social feed or messaging widget is embedded.

The hosting provider may process technical information such as your IP address, requested pages, request times and browser information to deliver and secure the website. If the hosting service requires sign-in, its own authentication and cookie practices also apply.

External services can process technical information when you follow their links. Their cookies and retention practices are controlled by those providers.

6. Your choices

You can browse without submitting an enquiry, leave optional fields blank, edit your brief before sending, clear form entries and delete downloaded copies. You can also manage clipboard, autofill and browsing data through your device or browser.

If you have sent information to IVBD, contact us through the same verified channel to ask for a copy, correction or deletion, or to stop further enquiry follow-up. We may need to confirm your identity and retain information needed for ongoing services or applicable legal obligations. Requests about information held independently by WhatsApp, Meta, email or hosting providers should also be directed to that provider.

7. Contact and policy updates

For privacy questions about an enquiry you have already sent, reply through the same IVBD conversation.

Verified contact details are being added. XXXXXXX is not a working WhatsApp number. No enquiry details are sent to IVBD through the form while contact channels are unavailable.

We will update this page when the website’s contact methods or information handling changes. The date above identifies the latest update.

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